Reference policy is the foundation upon which reference services are built. This course will take you step by step in the policy development process. Come learn how to create policy whether for face-to-face, phone, or virtual reference services.
Consulting & Education Services News
Know & Go Updates are part of a new series of informative web sessions covering topics of current interest. Designed for group participation, Know & Go Updates are presented online on Monday afternoons from 1:30 p.m. - 2:30 p.m. CDT.